FACIT is committed to excellence and adherence to applicable legislation governing accessibility standards in provision of services to all customers, including people with disabilities. FACIT strives at all times to provide services in a way that respects the dignity and independence of people with disabilities.

FACIT follows the Accessible Customer Service Policy of our strategic partner, the Ontario Institute for Cancer Research.

FACIT welcomes and appreciates feedback regarding accessibility standards. Feedback can be provided in the following ways:

FACIT will respond within five business days of receipt of the feedback.